Pre-Zoom Questions – peaceful disputes

A calm place to find peace…

A Step Towards Peace

Before we move forward, we want to pause for a moment.

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In conflict, emotion can shape the story we tell ourselves about the other person. This process invites you to pause, reflect, and remain open to seeing the situation from another perspective, because peace often begins with understanding.

Most Problems…

…are two good people with bad communication.

When communication improves, understanding follows. And when understanding grows, solutions become possible.

As you move forward, keep a few things in mind. The other person is likely not acting out of malice, and some of the assumptions you are carrying may not tell the full story. This process is not about proving who is right. It is about restoring understanding so that both sides can feel heard and work toward a fair resolution.

Take a breath. Answer the following questions honestly. Then, when you join the Zoom call, come prepared to share your experience with openness and care.

We have a few more questions…

Your Name

What emotions have you been experiencing as a result of this situation?

Please describe what happened using only observable facts, in the order they occurred. Try to leave out interpretations, judgments, or feelings.

Is it possible that some of your assumptions about the other person’s motives may be incomplete or mistaken?

Is there anything you feel you may have said or done that unintentionally contributed to the conflict?

Are you willing to listen to the other person’s perspective with the intention of understanding, even if you disagree?

What outcome would feel fair and peaceful to you if this situation were resolved well?

Are you willing to participate in a calm, respectful conversation focused on resolution rather than blame?

Please tell us what are some times that you are available for the zoom call over the next 2 days.

Next Step:

After you submit these questions:

Your Peaceful Advocate will reach out to you with a Date, Time, and Zoom Link
Cameras will NOT be turned on during the call. We only do voice zoom calls.
All calls will be recorded.

Peaceful Disputes Disclaimer

Peaceful Disputes is a voluntary, non-legal service designed to help people communicate and work toward a peaceful resolution. We are not attorneys, mediators, arbitrators, or legal professionals, and we do not provide legal advice. Participation in Peaceful Disputes does not create an attorney-client relationship, mediator-client relationship, or any legally binding obligation. Any discussions, suggestions, or outcomes are informal and are based solely on the willingness of the parties to cooperate in good faith. Peaceful Disputes does not make decisions, issue rulings, determine fault, or enforce outcomes. Any agreement reached is solely between the participating parties. This service is provided free of charge and is intended to support calm communication, mutual understanding, and voluntary resolution. If a dispute requires legal advice, formal mediation, arbitration, or court involvement, participants are encouraged to consult a licensed professional. By participating, all parties acknowledge that Peaceful Disputes is not a substitute for legal counsel and that participation is entirely voluntary.